Privacy Policy
Last updated November 14, 2025
1. Introduction
This Privacy Policy explains how Melissa Taylor Therapy LLC (“we,” “our,” or “the Practice”) collects, uses, protects, and discloses information when you visit this website or interact with our online services.
This policy applies only to website visitors and individuals who communicate with the Practice through online forms, email, or scheduling systems.
This Privacy Policy is distinct from our HIPAA Notice of Privacy Practices (NPP), which governs how protected health information (PHI) is handled within clinical care.
2. Information We Collect
A. Information You Voluntarily Provide
We may collect information when you:
Submit a contact form
Request an appointment
Send an email or message
Join a mailing list
This may include:
Name
Email address
Phone number
Zip code or city
Any information you choose to share in your message
Please do not submit personal mental health information through online forms.
B. Automatically Collected Information
Our website may automatically collect limited technical data such as:
IP address
Browser type
Device information
Pages viewed
Time spent on the site
This data is used for website functionality and analytics only.
C. Cookies & Analytics
We may use cookies or similar tools to improve website performance.
We do not use cookies to store sensitive information.
If using Google Analytics or similar tools, they are configured to avoid the storage of PHI.
3. How We Use Your Information
Your personal information may be used to:
Respond to inquiries
Schedule appointments
Provide requested services
Improve website performance
Maintain security and prevent abuse
We do not sell, rent, or trade personal information.
4. HIPAA and Protected Health Information (PHI)
If you become a client of Melissa Taylor Therapy LLC, any PHI created or received in the course of treatment is governed by HIPAA, not this website Privacy Policy.
PHI includes information such as:
Diagnosis
Treatment notes
Session content
Insurance details
Any health-related information tied to your identity
PHI is managed according to our HIPAA Notice of Privacy Practices, which is provided at intake and available upon request.
5. How Information Is Protected
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
Encrypted contact forms where applicable
Secure practice management systems for client data
Limited access to client information
HIPAA-compliant telehealth platforms
However, no method of transmission over the internet can be guaranteed 100% secure.
6. Third-Party Service Providers
We may use reputable third-party tools for:
Appointment scheduling
Contact forms
Telehealth
Email communication
Website analytics
These vendors may have access to limited information as needed to perform services on our behalf.
Where required, we maintain Business Associate Agreements (BAAs) to ensure HIPAA compliance.
7. External Links
This website may contain links to third-party websites.
We are not responsible for their privacy or security practices.
Please review their policies before providing personal information.
8. Children’s Privacy
This website is not intended for children under age 13.
We do not knowingly collect personal information from children without parental consent.
9. Your Rights
Depending on your relationship with the Practice, you may have rights under HIPAA or general privacy laws, including:
The right to request corrections
The right to request restrictions
The right to request how we contact you
Full HIPAA rights are described in the Notice of Privacy Practices.
10. Changes to This Policy
We may update this Privacy Policy at any time.
Continued use of the website after updates constitutes acceptance of the revised policy.
11. Contact Information
For questions about this Privacy Policy or your information, contact:
Melissa Taylor Therapy LLC
Email: melissa.taylor@meltay.com
Phone: +1 314.403.2031